Shipping Policy


We would like to reassure customers that we’re actively following all government guidelines, as health and safety remains top priority across our business.

We have set up a contact-free delivery option whereby there is no requirement to sign on receipt of the package, and and are operating under social distancing practices.


As a sustainable store we do not use plastic in our packaging, and use planet friendly packaging. 



Customers can return items up to 14 days after receipt of purchase. It is the purchaser's responsibility to pay for the cost of return postal and shipping. 

Can we help? 

 Call us on 0333 577 0067

Veelow Ltd, 

Company number: SC611091

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